Work

They stopped being the help desk.

Named logos wait for written permission. The work does not. Before, what we did, result.

15–150 people · Metro Atlanta · Twenty minutes · No quote worksheet

They could not answer the insurance form.

Professional services, Metro Atlanta
About 40 people

Before: Shared passwords. One global admin. An insurance questionnaire the owner could not finish.
What we did: Entra ID cleanup. MFA on every identity. Documented admin roles. Then the queue.
Result: The form had a real list. People signed in as themselves. The desk opened the same week.

CPA office, Metro Atlanta
About 25 people

Before: Imaging lived on one person's desk. Tax season made it worse.
What we did: Intune and Autopilot. Plus plan. Steps the front desk can follow.
Result: A new machine enrolls. MFA is on. The owner is not the help desk.

Clinic, Metro Atlanta
About 60 people

Before: License mess. Shared mailboxes bouncing. Abandoned Teams sites.
What we did: License cleanup. Mail and Teams that match the office. Core to Plus.
Result: The bill made sense. Mail delivered. One place for tickets.

Twenty minutes. Then a yes or a no. No estimate worksheet.

Metro Atlanta · Mon-Fri 8am-6pm ET · hello@northpointit.tech